Case Study: Sage Hospitality Group achieves stronger email security and saves 10 hours/week with Abnormal AI

Sage Hospitality Group Aligns Security and Business Goals to Strengthen Trust

Sage Hospitality Group, a Denver-based hospitality firm managing 60+ hotels, needed to protect guest and employee PII and PCI while reducing the daily overhead of email security. Director of IT Security Charles Fedorko was spending 2–3 hours a day tuning and investigating their SEG and wanted AI/ML-driven tools — they evaluated and selected Abnormal’s email security solution.

Abnormal integrated via API with Microsoft 365 to provide Inbound Email Security, Email Account Takeover Protection, and Abuse Mailbox Automation, eliminating the need for the SEG and automating manual investigations. Abnormal’s deployment saved about 10 hours per week, detected 122 high‑risk vendor accounts at onboarding, produced zero false positives or missed attacks in 30 days, and helped stop a sophisticated invoice‑fraud attempt, giving Sage better visibility and time to focus on other security initiatives.

SAGE Hospitality Group

Charles Fedorko

Director of IT Security