Case Study: Paragon achieves automated, AI-driven email protection—preventing 5,000+ attacks and saving 20 hours/month with Abnormal AI

Paragon Chooses Human Behaviour AI Solution for Improved Email Security

Paragon, a London-based business services provider protecting sensitive client data across 5,100+ mailboxes, faced growing email security risks as it scaled through acquisitions. To supplement its existing stack and address advanced BEC/VEC attacks, high false-positive volumes, and multi-region compliance needs, Paragon selected Abnormal AI and its human behavior AI platform (including Inbound Email Security, Account Takeover Protection, and AI Security Mailbox).

Abnormal AI baselined known-good user behavior, scaled across Paragon’s cloud email ecosystem, and automatically remediated threats, freeing the security team from manual investigations. The solution prevented 5,000+ BEC/VEC and phishing attacks, identified an in-progress vendor email compromise during the POV, blocked credential phishing (75% of blocked attacks), produced only two false positives in two years, and saved the team roughly 20 hours per month.

Paragon

Perry Satchwell-Cox

Head of Security Operations