Case Study: Medical Equipment Management Company achieves stronger email protection and major time savings with Abnormal AI

Medical Equipment Management Company Adopts Behavioral AI to Protect Its Email

Medical Equipment Management Company, a fast-growing provider that deploys 300,000+ medical devices and operates 150+ service centers, faced persistent credential phishing and business email compromise attacks that put client PHI at risk and consumed significant security and employee time. To avoid legacy secure email gateways and gain better visibility, the organization turned to Abnormal AI and its cloud-based behavioral AI email protections (Inbound Email Security, Account Takeover Protection, AI Security Mailbox, and Email Productivity).

Abnormal AI integrated via API with the company’s Microsoft email environment to stop advanced threats, automate phishing reporting and remediation, and filter graymail. The solution blocked 5,000+ attacks in 30 days with zero false positives, saved about 974 employee/VIP hours on graymail in 90 days and roughly 20 security team hours per month, and enabled the security team to focus on higher-value work.