Case Study: ALCIVIA achieves stronger email security and major time savings with Abnormal AI

ALCIVIA Enhances Security and Productivity to Benefit Its Co-Op Members

ALCIVIA, an agriculture and energy cooperative serving more than 2,500 members across four states, was struggling with rising credential-phishing attacks, time-consuming graymail, and high false positives despite Microsoft 365 and a third-party secure email gateway. To reduce manual tuning and improve detection across its co-op email ecosystem, ALCIVIA turned to Abnormal AI, deploying inbound email security, account takeover protection, and AI-driven mailbox productivity.

Abnormal AI implemented behavioral AI and automated response workflows with quick API-based integration to M365 and CrowdStrike, cutting false positives to less than half of 1% and streamlining threat handling. The solution saved 96 employee hours in 30 days and 45 IT hours in 75 days, protected 2,500+ co-op members, and enabled faster, more accurate phishing detection and remediation so ALCIVIA’s small IT team could focus on strategic work.

ALCIVIA

Peter Wolter

Director of IT