Case Study: Leading Agriculture and Consumer Goods Company replaces SEG, strengthens email security and saves 60% with Abnormal AI

Agriculture and Consumer Goods Company Improves Overall Security by Replacing a SEG with Abnormal

Leading Agriculture and Consumer Goods Company, a diversified agribusiness and consumer brands firm, faced persistent email threats that its legacy secure email gateway (SEG) could not stop. The SEG—deployed in front of Microsoft 365—missed hijacked conversations and lookalike-domain attacks, forcing lengthy manual checks (3–4 hours per payment update, ~20 hours per incident) and blocking progress against the company’s NIST/MITRE goals. The company ran a proof of value with Abnormal AI, deploying Inbound Email Security, Account Takeover Protection, and the AI Security Mailbox to replace the failing SEG.

Abnormal AI’s solution was quick to deploy (15 minutes to set up, 24–48 hours to show results) and integrated with Microsoft 365 without disruptive DNS/routing changes. Within a week the company deprecated the SEG after Abnormal AI caught attacks the SEG missed, including a vendor-conversation intrusion, and automated remediation reduced manual effort—saving 32 analyst hours per month, producing zero missed attacks/false positives in 30 days, and cutting SEG-related costs by 60%, funds the company reallocated to other security investments.