Case Study: ADT achieves dramatic reduction in BEC and invoice fraud with Abnormal AI

ADT Helps Protect Workforce with Comprehensive Email Defense

ADT, a leading smart-home security company, faced widespread vendor email compromise, high volumes of business email compromise (BEC), invoice/order fraud, and extensive manual threat review that limited proactive security work. To address these challenges, ADT deployed Abnormal AI’s advanced email defense solution integrated with Microsoft 365 via API for rapid, low-friction deployment.

Abnormal AI delivered real-time visibility and automated blocking, enabling ADT to identify hundreds of compromised vendor accounts and dramatically reduce BEC and order/invoice fraud. Results include zero successful attacks in the past 24 months and, in the past 180 days, Abnormal AI prevented 12,282 phishing, 275 BEC, 457 malware, and 837 account takeover/fraud attempts across 24,770+ protected mailboxes, freeing the security team to focus on proactive training.

ADT

Ryan Fritts

Chief Information Security Officer