Case Study: JB Poindexter & Co achieves rapid email threat remediation and 684 hours saved with Abnormal AI

JB Poindexter & Co Takes a Future-Focused Road to Security and Efficiency

JB Poindexter & Co, a Houston-based manufacturer of work truck bodies and related equipment, faced a surge of socially engineered email threats — spear phishing, invoice fraud, and overwhelming graymail — despite using native Microsoft 365 tools and ArmorBlox. After ArmorBlox was acquired, the company sought a more effective AI-driven solution and engaged Abnormal AI, deploying products including Inbound Email Security, Email Productivity, Account Takeover Protection, AI Security Mailbox, and Security Posture Management.

Abnormal AI implemented a fast, API-based integration that uses human-behavior AI to detect and block advanced attacks (including BEC and QR-code scams), automate remediation, and filter graymail out of user inboxes. The result: 684 hours saved on manual remediation in 90 days, more than 200 hours saved per month for the SOC (freeing 1 FTE to innovate), and 547 hours saved companywide in 30 days from graymail filtering, delivering rapid time-to-value and improved visibility into targeted threats.

JB Poindexter & Co

John Barrow

Chief Information Security Officer