ABM Industries
52 Case Studies
A ABM Industries Case Study
Premier Children’s Retailing Company, an iconic children’s retailer known for customizable dolls and experiential stores, needed a janitorial services partner to support its growing footprint across major U.S. markets. As the brand expanded, it required spotless showrooms, salons, ear piercing stations, cashier areas, restrooms, and other high-traffic spaces at its headquarters and retail locations.
ABM Industries implemented a flexible janitorial program for 9 locations covering more than 1,000,000 square feet, using KPI tracking, customer satisfaction surveys, work order reports, financial documentation, and service request monitoring to manage performance. ABM Industries helped deliver cost savings, streamlined operations through a single national contract and dedicated account management, and enhanced the stores’ award-winning experiential environment, contributing to increased consumer enjoyment.
Premier Children’s Retailing Company