Case Study: Leading Global Financial Services Company improves janitorial quality and efficiency with ABM Industries

One of the Largest Banking Institutions Upgrades Their Commercial Cleaning Services to Reflect its World-Class Brand

Leading Global Financial Services Company, one of the largest banking institutions in the U.S., needed to improve the quality and consistency of janitorial services across its Northeast operations. With corporate headquarters, data centers, 1,000 branch offices, and 20 administration buildings to support, the customer looked to ABM Industries for a single facilities partner to help deliver reliable janitorial and specialty services while protecting its world-class brand.

ABM Industries implemented a customized janitorial program with detailed daily schedules, continuous training, regular inspections, corrective action meetings, day porters, after-hours cleaning, and specialty support such as window washing, handyman services, painting, and emergency response. The result was more consistent, high-quality service with minimal disruption, improved communication and transparency, and greater efficiency and cost control through better staffing and continuous improvement.