Case Study: International Airline Carrier achieves reliable, quality airport janitorial operations with ABM Industries

How did an International Airline Carrier Improve Janitorial Services at 3 Airports

International Airline Carrier partnered with ABM Industries to manage janitorial services across more than 6 million square feet of airport facilities, including major locations such as Newark Liberty, George Bush Intercontinental, Cleveland Hopkins, and Denver International airports. The airline needed reliable, around-the-clock support for a wide range of spaces, from terminals and cargo areas to hangars, clubs, and maintenance shops.

ABM Industries implemented 24/7 janitorial services along with exterior window cleaning, snow removal, recycling, and the use of green chemicals and equipment. The solution gave the customer direct access to work order and inspection systems, with scheduling and tracking available in real time, and helped the airline grow by one airport per year since 2009 while maintaining ongoing, dependable service and about 20% minority participation through labor and supply purchasing.