Case Study: SpringboardVR achieves global low-latency, rock‑solid realtime WebSockets with Ably

SpringboardVR - Customer Case Study

SpringboardVR, which runs a venue management and content distribution platform for VR arcades across 500 locations in 40 countries, needed rock‑solid, low‑latency WebSockets to power in‑headset launchers, device/play‑time management, and reservations. After operating self‑hosted WebSocket servers and then using Pusher — which proved single‑region, high‑latency, and inflexible — SpringboardVR searched for a dependable realtime provider and evaluated Ably for its global WebSocket capabilities.

Ably delivered a global Realtime platform (15 datacenters, 200+ PoPs) plus a Pusher protocol adapter and SDKs compatible with Laravel Echo and Unity, enabling a risk‑free migration. Using Ably’s guaranteed delivery, message ordering, presence, history and stream resume features, SpringboardVR cut average global latencies by about 100%, reclaimed 100+ DevOps hours per year, and gained elastic, reliable scaling and more sensible usage‑based pricing — all delivered by Ably.

SpringboardVR

Matthew Hall

Chief Technical Officer