Case Study: Homestay.com achieves reliable, scalable realtime chat and WebRTC video for travellers and hosts with Ably

Powering realtime communication for travellers and local hosts using instant chat and video enabled by WebRTC

Homestay is an online accommodation platform that connects travellers with local hosts across 50,000+ homestays in 160+ countries. Faced with the need to deliver reliable realtime text and video communication for over 200K guests (facilitating 2.5M+ messages), Homestay turned to Ably to power instant chat, push notifications and WebRTC-enabled video so conversations and booking state remain synchronous and secure.

Ably implemented a realtime solution using its Realtime core, connection state recovery, protocol connectors, encryption and mobile/browser push notifications, plus WebRTC synchronization, giving Homestay a self-service, flexible Data Stream Network and fast migration path. The result: seamless one-day migration with no production issues, reliable delivery of millions of messages, support for 750K+ nights booked and granular usage-based pricing that eliminated previous overprovisioning — all credited to Ably’s platform and features.

Homestay

David Ramalho

Senior Developer