Case Study: Tostem THAI CO., LTD. accelerates process improvement with ABeam Consulting's process mining and surveys

Tostem THAI CO., LTD identifies 44 issues in 3 months with ABeam Consulting

Tostem THAI CO., LTD., a manufacturer of aluminum building and industrial materials, faced challenges in identifying operational issues across its complex business processes. Relying on time-consuming interviews made it difficult to exhaustively pinpoint transformation themes or estimate improvement effects, hindering their digital transformation efforts. ABeam Consulting was engaged to provide a data-driven assessment.

ABeam Consulting implemented an "X&O assessment," combining process mining of ERP data with employee surveys to visualize both operational processes and experiential knowledge. This approach identified 44 specific issues, such as order changes causing delivery delays and inefficiencies in raw material coordination. ABeam developed a transformation roadmap with a five-year ROI estimate and confirmed the solution's utility for strengthening internal controls. The entire project, from assessment to roadmap, was completed in approximately three months.

Tostem THAI CO., LTD