Case Study: ClubFitness Greensboro optimizes billing and business model with ABC Fitness Solutions

ClubFitness Greensboro Optimizes Business Model and Billing with ABC Fitness

ClubFitness Greensboro, a fitness business with two locations in Greensboro, NC, needed to make major changes to both its operations and business model to keep growing. Its in-house billing was inefficient, it wanted to move from an all-inclusive model to charging fees for additional services, and it lacked automated reporting to get a clear view of performance; ABC Fitness Solutions was brought in to support the transition.

ABC Fitness Solutions eliminated the need for in-house billing, handled collections smoothly, and helped ClubFitness Greensboro launch new programs that create ancillary income from extra services. The business also gained always-up-to-date inventory and calendar management plus automated daily reporting, and members responded well to reminder calls, making the overall billing and operations process more efficient.

ClubFitness Greensboro

Gary Castellano

Chief Officer Officer