Case Study: Moore Blatch achieves faster document delivery and reduced administration costs with ABBYY FlexiCapture

Successful Law Firm Enhances Customer Service by Introducing a Digital Mailroom Solution

Moore Blatch, a successful London-based law firm serving corporate, property, dispute resolution and private clients, faced mounting operational strain as business growth drove a surge in incoming and internally generated paper documents. Manual mailroom processing was time-consuming, costly and error-prone, creating delays to critical information, risking compliance lapses and limiting the firm’s ability to deliver timely client service.

Copyrite implemented a digital mailroom built on ABBYY FlexiCapture to scan post in bulk, automatically classify documents, extract key data and index records into the firm’s practice management systems, with human verification for exceptions. The solution sped up document delivery and decision cycles, cut printing, distribution and storage costs, improved compliance and searchable records, reduced administration overheads and scaled with the firm’s growth, enhancing overall client service.

Moore Blatch

Paul Walshe

Partner