Case Study: Faxinating Solutions achieves near‑perfect OCR accuracy, faster turnaround and lower costs with ABBYY FlexiCapture

Premier Outsource Service Enables Easier and More Affordable Ecommerce with ABBYY

Faxinating Solutions is a pay-as-you-go e-commerce enabler that captures and converts faxed and emailed purchase orders into electronic formats for businesses of all sizes. The company struggled with low OCR/ICR accuracy from its legacy tools—around 20%—which forced extensive manual verification, ate into margins, slowed turnaround, and limited capacity to meet SLAs.

By deploying ABBYY FlexiCapture, Faxinating boosted recognition accuracy to as high as 95%, halved verification staffing, and dramatically increased throughput (processing up to 70,000 pages a month with only 17 errors and handling 10,000 forms a day, scalable to 50,000). The result: faster, more affordable document conversion, lower operating costs, quicker SLAs (often under an hour), rapid ROI for clients, and greater capacity for new business.

Faxinating Solutions

Steve Hatajlo

Founder