Case Study: PICA Group achieves 97% accurate, near-instant form processing and faster policyholder discounts with ABBYY FormReader

PICA Group Streamlines its Process with ABBYY FormReader to Better Serve its Policyholders

Podiatry Insurance Company of America (PICA Group), the leading professional liability insurer for podiatrists, collects 100–600 contact forms at about 20 industry tradeshows each year to qualify policyholders for risk‑management discounts. Manual data entry of those forms took days, delaying discount application and prompting a search for an automated forms‑processing solution.

PICA implemented ABBYY FormReader Desktop Edition with a Canon 6080 scanner and support from reseller FormTran; FormReader matches forms to validated templates, extracts data to CSV, and imports it into PICA’s Oracle system. The new process achieves a 97% match rate and cuts processing time from 3–4 minutes per form to seconds, saving hours of work and enabling timely application of discounts.

PICA Group

Rosie Zerbst

Marketing Research Coordinator