Case Study: Audio Digest Foundation achieves automated capture of 15,000 test forms/month, 99% ID accuracy and lower costs with ABBYY FlexiCapture

Leading Medical Education Provider Lowers Costs and Improves Services with Automated Forms Capture

Audio Digest Foundation, a long-established provider of continuing medical education that delivers hundreds of audio courses and testing programs to healthcare professionals, was hampered by an aging form-capture system. The legacy solution couldn’t reliably process faxed Scantron tests—producing a 20% kick-out rate—and by 2013 the organization was manually entering roughly 15,000 forms per month, a costly and error-prone bottleneck.

Working with ABBYY partner Tallega, Audio Digest implemented ABBYY FlexiCapture in three months to automatically ingest faxed and batch-scanned forms and export data directly into customer accounts. The solution virtually eliminated manual entry, reads customer IDs about 99% of the time, increased accuracy and lowered annual processing costs.

Audio Digest Foundation

Stacie Arana

Accreditation Department Manager