Case Study: AFS achieves 50% faster invoice processing and 46-field automated data capture with ABBYY FlexiCapture

Leader in Transportation Cost Management Speeds Invoice Processing with Automated Data Capture

AFS, a global leader in freight audit and payment services that handles about 70 million invoices a year, struggled to scale invoice processing because millions of inconsistent paper invoices still arrived by post. Prior to automation the company relied on heavy manual entry—about 35 FTEs overall, OCR that captured only two fields per form, and lengthy turnaround times—which threatened profitability as volumes grew.

By implementing ABBYY FlexiCapture to classify documents and extract data from unstructured invoices, AFS dramatically improved accuracy and throughput: mailroom and data‑processing staff fell from 28 to 16, turnaround time dropped 50%, and captured fields per invoice expanded from 2 to 46 (with plans for 50), enabling far higher volume processing without significant headcount increases and generating measurable cost savings.

AFS

Randy Broom

IT Director