Case Study: Financial Services Firm achieves $6M in savings with ABBYY Process Intelligence

Financial Services Firm Mines $6M in Savings Using ABBYY Process Intelligence

A Financial Services Firm, a Fortune 100 financial institution, needed a better way to assess the cost-efficiency of high-volume transaction processes spanning 40 internal systems. Using ABBYY Process Intelligence, the team wanted an end-to-end, no-code view of transactions from customer request through fulfillment to identify straight-through processing rates and find the best opportunities for redesign and automation.

ABBYY Process Intelligence aggregated event data from two million transactions per day into a live stream, giving analysts a complete timeline of each transaction. With ABBYY, the firm uncovered delays caused by manual handling that pointed to $3.6M in automation savings and identified another transaction type whose delay and market exposure could avoid $2.4M in expenses, for a total potential impact of $6M.