Case Study: Erste Group achieves 40% more efficient document processing with ABBYY AI

Erste Digital Improves Document Processing Efficiency by 40% with ABBYY AI

Erste Group’s Erste Digital, a financial services leader in Central Europe, wanted to automate multiple document-driven processes such as invoice processing, petty cash handling, guarantee processing, energy certificate management, and lease document handling. The team needed accurate document classification and data extraction, with solutions that could be trained on both vendor-specific and variant-driven data. ABBYY’s intelligent automation and document processing solutions gave Erste Digital the low-code, AI-powered capabilities it needed to modernize these workflows.

With ABBYY, Erste Digital streamlined document-centric processes, reduced manual effort, and sped up time to value. The result was a 40% improvement in document processing efficiency, along with fewer human errors, faster transaction times, and better experiences for both customers and employees.

Erste Group

Marijan Djapic

Product Owner