Case Study: Multinational Technology Company achieves hours-to-minutes logistics document processing with ABBYY FlexiCapture

Chinese Tech Giant Automates its Logistic Documents Processing with ABBYY® FlexiCapture

A Chinese multinational technology company that coordinates a global value chain faced a time‑consuming logistics bottleneck: thousands of vendor documents and purchase orders were processed manually, taking hours per batch, requiring extra hires or overtime and leading to error‑prone data entry into its SAP system. Management needed to automate form processing to cut turnaround time, reduce errors and optimize staffing.

Working with ABBYY partner Shanghai Taibi, the company implemented ABBYY FlexiCapture and integrated it with SAP; the flexible OCR and configurable extraction handled English and Chinese PDFs and many document layouts. Implemented in weeks, the solution reduced processing from several hours to minutes, now processes up to 25,000 multi‑page documents annually, improved data accuracy, eliminated overtime and avoided additional hiring.