Case Study: e-docs UK achieves £100K+ annual production cost savings and faster POD processing with ABBYY FlexiCapture

Business Process Outsourcer Vastly Improves Production Costs Using ABBYY FlexiCapture®

e-docs UK, a Business Process Outsourcer specializing in accounts and document management, was engaged by NFT Distribution — a leading chilled logistics provider — to automate the handling of more than 100,000 proof-of-delivery (POD) documents per week and speed up discrepancy resolution and customer service.

e-docs UK implemented an ABBYY FlexiCapture‑based solution with high-volume scanning, automatic metadata extraction and web‑based document access (OneView). The system made over 85% of uploads viewable the same day, saved more than £100,000 annually in production costs, improved search and reporting, and gave major retailers (Tesco, ASDA, Sainsbury’s, Morrisons) direct access to delivery documentation for faster issue resolution.

e-docs UK

Colin Baterip

Managing Director