Case Study: Total Utility Management Services, LLC achieves 80% faster invoice processing with ABBYY FlexiCapture for Invoices

Automated Invoice Processing from ABBYY Fuels Higher Efficiency for Utility Management Firm

Total Utility Management Services, LLC, a Houston-based utility management firm handling over 5,000 invoices monthly from 2,000 providers, was spending the full-time efforts of three staff on slow, error-prone manual data entry. The complexity and variability of utility bills made processing costly, time-consuming and a barrier to growth, particularly when client-specific PO and account data had to be added manually.

Implementing ABBYY FlexiCapture for Invoices automated capture, customization and verification eliminated most keying, reduced invoice processing time by about 80%, and improved accuracy and turnaround. The solution exports data directly to Total Utility’s database, cuts headcount growth needs, enables faster SLAs for clients, and streamlines workflows so customers receive bills sooner and AP teams can better manage cash flow.

Total Utility Management Services, LLC

Travis Hayes

Account Manager