Case Study: Sumitomo Warehouse achieves 90% reduction in invoice processing time with ABBYY's Digital Intelligence Platform

ABBYY’s Digital Intelligence Platform supports enterprise digital transformation by reducing invoice processing time by 90%

Sumitomo Warehouse, a logistics services provider founded in 1899, needed to streamline time-consuming customs clearance work that relied on manual visual verifications and transcription of invoices with varying layouts and irregular text placement. These labor-intensive processes slowed operations and made improvements difficult without a reliable technology solution.

They implemented ABBYY’s Digital Intelligence Platform to accurately extract and format invoice data, detect subtle variations, and provide an intuitive UI for users. As a result, invoice processing time fell from over 40 minutes to about 4 minutes per document (≈90% reduction), customs tasks became easier to hand off, shipping-delay risks decreased, and the company strengthened its competitive position.

Sumitomo Warehouse

Yasuhisa Otsu

East Japan Sales Department Sales Strategy Manager