Case Study: Alfa Bank achieves 80% faster archive processing and rapid digitization with ABBYY FormReader

ABBYY Technology Automated Document Processing in Alfa Bank

Alfa Bank, one of Russia’s largest retail banks, faced mounting delays and costs from a vast paper archive as consumer lending grew—cataloguing a single client file could take six weeks or more and retrieving documents up to two business days. The bank set out to create a centralized electronic archive to reduce archive administration hours, provide fast, user-friendly access across branches, and digitize both the backlog and incoming client files without disrupting daily operations.

Following a tender, IBM supplied the infrastructure and DB2 Content Manager while ABBYY provided scanning hardware and ABBYY FormReader 6.5 Enterprise Edition for automated data capture. The e-archive processed over 3.7 million documents in the first five months, cut time spent on archived documents by 80%, and paid back its investment within a year. The solution also sped loan processing—scanning-to-scoring in about six minutes and a fivefold faster credit decision—now deployed across 200+ offices with capacity for millions of documents annually.

Alfa Bank

Konstantin Markanov

Chief Project Manager