Case Study: Bank for Foreign Trade of Vietnam achieves 4–5 minute loan data entry and faster loan decisions with ABBYY FlexiCapture

ABBYY Data Capture Technology Optimizes Loan Processing in Vietnam Foreign Trade Bank

Bank for Foreign Trade of Vietnam (VCB), the country’s largest commercial bank, faced a slow, error-prone loan application process because staff manually keyed financial data from customers’ Vietnamese documents into the credit-scoring system. Existing data capture software could not accurately recognize Vietnamese, so the bank needed an automated solution that could handle local-language documents and speed up decision-making.

DongKinh implemented ABBYY FlexiCapture 9.0 to recognize Vietnamese financial reports, extract required fields and feed them into VCB’s credit-scoring tool without complex integration. Deployed to 150 branches in four months, the system cut data-entry time from about 30 minutes per document to 4–5 minutes, improved accuracy, freed staff from repetitive work, and prompted plans to roll the solution out to the remaining branches.

Bank for Foreign Trade of Vietnam

Hung

Bank for Foreign Trade of Vietnam