Case Study: Clinical Care Professionals achieves paperless, ISO‑compliant records and saves a day/week of admin with ABBYY FlexiCapture

ABBYY® Data Capture Solution Paperless Push for Clinical Care

Clinical Care Professionals is an Australian home‑care provider operating in Adelaide, Brisbane and the Gold Coast that delivers nursing, therapy and home‑support services. The business relied on paper folders and standardized forms completed in clients’ homes, creating time‑consuming manual data entry, periodic backlogs requiring temporary staff, and difficulty maintaining regulatory controls and ISO 9001 documentation standards.

Working with Konica Minolta, Clinical Care Professionals implemented ABBYY FlexiCapture integrated with a multifunction scanner, added client ID barcodes and redesigned forms so information could be automatically extracted and routed into digital client records. The change eliminated routine paperwork backlogs, freed about one full day per week of administrative time, reduced long‑term archiving costs by enabling earlier secure destruction of paper, and made ISO 9001 compliance and record management far easier.

Clinical Care Professionals

Carolyn David

Co-Founder and Co-Director