Case Study: Smoke Alarms Australia achieves 70-80% reduction in processing time with ABBYY FlexiCapture

ABBYY® Data Capture Solution Delivers Business Boost

Smoke Alarms Australia, a Sydney‑based specialist in residential smoke alarm inspection, installation and maintenance affiliated with over 2,000 real estate agents, needed to make its large volume of work orders and remittances more accurate and efficient. The company wanted to reduce manual data entry, cut errors and free staff for higher‑value tasks.

Working with Data Device, Smoke Alarms Australia implemented ABBYY FlexiCapture to automatically extract data from emailed PDF work orders and remittance advices and push it into its custom business system (the mailbox is scanned every 20 seconds). The change cut monthly processing time by about 70–80% for roughly 3,000 orders and 2,000 remittances, left only a few items requiring manual verification, allowed two data‑entry employees to be redeployed, and improved responsiveness to real estate agents and householders.

Smoke Alarms Australia

Namal Karunaratne

Chief Financial Officer