Case Study: Clay Lacy Aviation achieves 35% efficiency increase and 100% content accuracy with ABBYY Digital Intelligence

35% Increase in Efficiency thanks to ABBYY Digital Intelligence

Clay Lacy Aviation, a global private-jet operator serving high-profile clients, needed to modernize and automate invoice processing—routing, approvals, data entry and currency conversion—for large volumes and twenty different international invoice types, all while enforcing specific business rules. Manual intake was time-consuming and error-prone, limiting staff capacity for higher-value work.

ABBYY’s Digital Intelligence platform was deployed to capture and extract line items with high accuracy, apply built-in business rules to route invoices through processing without human contact, and scale to thousands of documents with tailored customization. The result: a 35%+ increase in efficiency, a 90% reduction in staff devoted to invoice intake, error rates reduced from 3–4% to near zero, 100% content accuracy and 99.5% paperless operations—freeing staff for strategic tasks and improving margins and partner experience.

Clay Lacy Aviation

Tom Duffy

Sr. Project Consultant