Case Study: Innovative Concepts in Entertainment achieves streamlined production, improved inventory control and enhanced after-sales service with abas ERP

Innovative Concepts in Entertainment - Customer Case Study

Innovative Concepts in Entertainment (ICE), a Buffalo-based manufacturer of coin-operated arcade, sports and redemption games, faced operational pain from multiple disconnected systems that created waste and limited coordination as the business and customer base expanded. To consolidate operations and support after‑sales needs, ICE selected abas ERP from vendor abas to replace silos and provide a single system for production, inventory and service management.

abas implemented abas ERP (deployed to ICE’s user base) to deliver unified work‑in‑progress tracking, boost production efficiency, and tighten inventory control for both service and production, including an integrated service and repair module for its distributed customers. As a result, abas gave ICE clearer visibility into operations, reduced waste, improved coordination across locations, and the scalable tools needed to support future product-line growth.

Innovative Concepts in Entertainment