Case Study: Kuehne + Nagel achieves unified global communications and stronger IT security with Abacus Group, Inc.

Kuehne + Nagel AbacusGroup helping Kuehne + Nagel scale their infrastructure Excerpt Taken from Toggle Magazine: Kuehne + Nagel’s VP of global infrastructure saw firsthand how global events can impact IT stability. Now, he’s using those lessons to keep

Kuehne + Nagel, a global transport and logistics provider, needed to bring a massive, distributed IT infrastructure into closer alignment with customers while preserving strict security and compliance across regions. To modernize real‑time communications without broad cloud migration, Kuehne + Nagel engaged Abacus Group, Inc., leveraging AbacusCloud VoIP services and planning adoption of the Abacus2020 real‑time collaboration suite.

Abacus Group, Inc. has delivered enterprise VoIP and operational voice services—support lines, business translation and warehouse communications—since 2008 and is rolling out Abacus2020 to unify voice, video and messaging in a secure interface for clients, suppliers and partners. The vendor’s approach augmented Kuehne + Nagel’s existing stack and, combined with robotic process automation, helped standardize services across hundreds of locations, improving responsiveness to global clients and simplifying collaboration and security management.

Kuehne + Nagel

Jim Pavia

VP of Global infrastructure for Transport