Abacus Group, Inc.
27 Case Studies
CLEC - Customer Case Study
A Abacus Group, Inc. Case Study
Case study about CLEC working with Abacus Group, Inc..
CLEC
CLEC added monthly value to its customer base with web based telecom reporting, system alarms and network monitoring. The CLEC proactively contacted their customers when certain thresholds were met: high volume of international calls, high volume of short inbound calls, excessive amount of long calls, no activity over T1s, calls to predefined numbers.