Case Study: KLM Catering Services Schiphol optimizes manpower planning with Ab Ovo

KLM Catering Services Schiphol - Customer Case Study

KLM Catering Services Schiphol partnered with Ab Ovo to tackle the challenge of planning a highly variable, demand-driven airline meal production workforce. Because staffing needs fluctuate with seasons, flight schedules, weather, and destinations, KCS had to balance its own multi-skilled employees with temporary workers while maximizing the use of in-house skills and deciding which roles could be filled by agency staff.

Ab Ovo implemented a planning solution that gives KCS a complete view of the manpower planning puzzle, helping planners optimize staffing decisions and skill utilization across the flexible workforce. The result is more efficient workforce planning and better alignment between available skills and shifting production demand, although the case study does not provide specific numerical impact metrics.

KLM Catering Services Schiphol