Case Study: State of Utah processes IT vendor invoices 5X faster with Aavenir Invoiceflow

The State of Utah processes IT vendor Invoices 5X Faster with full control and visibility over spend

The State of Utah's Division of Technology Services (DTS) faced significant challenges in processing over 8,000 annual IT vendor invoices due to a manual, paper-based system. This error-prone process was slow, lacked visibility, and made collaboration difficult, especially for non-PO purchases. Seeking a solution native to their existing ServiceNow platform, the state partnered with Aavenir to implement its Aavenir Invoiceflow application.

Aavenir's AI-powered solution automated invoice data capture and validation, integrating seamlessly with the state's custom procurement systems on ServiceNow. This implementation resulted in a 5x faster data entry process and reduced the invoice lifecycle time by 70%, cutting it from up to 10 days down to just 2-3 days. Aavenir provided the State of Utah with complete spend visibility, better collaboration between remote teams, and full control over its accounts payable workflow.

State of Utah

Tyrel King

Financial Manager II