Case Study: Leading Pharmacy Benefit Manager achieves 80% faster invoice lifecycle with Aavenir Invoiceflow

A leading Pharmacy Benefit Manager (PBM) -Automated IT Vendor Invoice Processing with AIenabled PO Matching on ServiceNow

A leading pharmacy benefit manager (PBM) faced significant challenges managing its accounts payable process for IT vendors. With invoices stored across various email inboxes and repositories, manual validation was time-consuming and error-prone, and the company lacked visibility into its IT expenditure. To address this, the PBM partnered with Aavenir to implement its AI-enabled Aavenir Invoiceflow product on the ServiceNow platform to automate and consolidate the process.

Aavenir's solution automated invoice data extraction with 70% accuracy and established a custom, five-stage approval workflow on ServiceNow. This integration provided a single source of truth for vendor, PO, and invoice information. The implementation by Aavenir resulted in an 80% reduction in the invoice lifecycle timeline and significantly streamlined spend analytics, saving up to five minutes of manual effort per invoice.