aACE Software
37 Case Studies
A aACE Software Case Study
MediPurpose Inc., a medical device manufacturer, faced significant challenges after 15 years using NetSuite, including unresponsive support, inflexible workflows, and rising costs. Their specific pain points included inefficient drop shipping processes and an inability to properly utilize lot tracking for their inventory. Seeking a more supportive and customizable solution, they turned to aACE Software.
aACE implemented its business management solution, providing MediPurpose with highly responsive support and the flexibility to customize key workflows. The aACE team collaborated directly with MediPurpose to develop new features, such as an automated drop ship process and an improved lead management system with automated task groups. This resulted in streamlined operations, accurate lot tracking, and a system tailored to their global, remote workforce, ultimately providing a perfect fit for their unique business needs at a reasonable cost.