Case Study: Sheppard Pratt expands access to behavioral health care with A-G Associates

Sheppard Pratt expands access to behavioral health care with A-G Associates, serving 4,000+ consumers

The customer, Sheppard Pratt, a large private nonprofit behavioral health provider, sought to expand access to integrated behavioral and physical health services across Maryland with support from a SAMHSA grant. Their challenge was to meet rigorous evaluation requirements and demonstrate the real-world impact of their Certified Community Behavioral Health Clinic (CCBHC) program. They partnered with vendor A-G Associates for comprehensive program evaluation support.

A-G Associates implemented a full program evaluation framework, developing logic models, research designs, and data collection tools. Their solution included conducting qualitative interviews and quantitative surveys to generate actionable insights. The measurable impact included serving 4,000+ behavioral health consumers and delivering 10,247 care services to unique clients in Year 1, which was 234% of the goal. A-G Associates provided the data-driven evidence needed to advocate for the program's sustainability with state policymakers.

Sheppard Pratt