Case Study: Man and Machine Ltd achieves one week saved each month and a streamlined order-to-cash process with Zetadocs Global

Zetadocs delivers a finely tuned order to cash process at Man and Machine Ltd

Man and Machine Ltd, a UK value‑added distributor of CAD software and hardware, faced an inefficient, manual invoicing and credit‑control process — printing, posting and re-sending up to 400 invoices daily and suffering postal delays and lost documents. Seeking an electronic delivery solution that worked with their Microsoft Dynamics NAV system, they evaluated and chose Zetadocs Global (Zetadocs) to address these challenges.

Zetadocs Global implemented Zetadocs integrated with Dynamics NAV, with pre-defined templates, automated addressing, batch emailing and automatic indexing/archiving so staff could send personalized invoices without leaving NAV. The solution saved Man and Machine Ltd at least 2 working hours per day (about one week per month), reduced printing and postage costs, improved credit control and customer satisfaction, and streamlined their order-to-cash process.

Man and Machine Ltd

Debbie Tabrett

Credit Control Manager