Case Study: Kirklees Council achieves near‑paperless project QA and lightning‑fast document access with Zetadocs Global

Timemaster makes locating documents much easier for Kirklees Estates Property Management

Kirklees Estates and Property Management (Kirklees), part of Kirklees Metropolitan Council, runs multi‑discipline design and maintenance services with around 160 staff, roughly £8m in fees and about 1,000 projects a year. Faced with a paper‑based QA system and an ageing timesheet process, Kirklees needed consistent, auditable project documentation and faster access to information, so they adopted Zetadocs Global’s Timemaster Workflow module to replace dispersed paper files and spreadsheets.

Zetadocs Global implemented an electronic workflow of checklists and linked documents (live April 2005), assigning a Workflow checklist to every project over £3,000 and auto‑populating project data across forms. The result was near‑paperless operations, instant retrieval of project records in seconds, a self‑auditing QA trail, faster onboarding of agency and new staff, and a significant reduction in duplicate files and administrative overhead across Kirklees’ ~1,000 annual projects.

Kirklees

Nick Snow

Architectural Manager