Case Study: Independent Express Cargo Ltd achieves 500% productivity boost with Zetadocs Global

Independent Express Cargo boosts productivity with Zetafax

Independent Express Cargo Ltd, a Dublin- and Belfast-based distribution company, faced frequent communication failures because unreliable email and broadband made prompt consignment updates difficult. To avoid costly delays and missed collections, they deployed the Zetafax network fax solution from Zetadocs Global (installed by partner Servaplex) — a 25-user Zetafax Business Edition deployment with an Eicon Diva fax card — to replace manual print-and-fax processes.

Zetadocs Global’s Zetafax provided secure PC-to-PC faxing, email integration and automatic archiving so staff could send, receive and retrieve consignment details quickly and confidentially, and confirm deliveries for customers who prefer fax. The company reports a 500% increase in productivity, sustained use over six years, and business growth achieved without adding additional staff.

Independent Express Cargo Ltd

Gary Costelloe

IT Manager