Case Study: Franklins Solicitors achieves secure, efficient fax communications with Zetadocs Global

Franklins Solicitors Faxing within the letter of the law

Franklins Solicitors, a busy legal practice handling sensitive cases and large document volumes (nearly a quarter of a million faxes a year), faced time-consuming manual faxing, frequent paper jams, lost or partial transmissions, and insufficient confidentiality. During an IT overhaul they needed a secure, reliable fax solution that would integrate with their OMS and Microsoft Exchange; they chose Zetadocs Global (using the Zetafax network fax solution).

Zetadocs Global implemented Zetafax to provide PC-based network faxing, secure transmission and archiving, and seamless integration with the firm's OMS and Exchange 2000. The solution delivered dependable, confidential communications, reduced time spent managing paperwork so staff could focus more on cases, and supported the firm’s high fax volumes (~250,000 messages annually), producing clear efficiency and compliance gains for Franklins Solicitors.

Franklins Solicitors

Mike Franklin

Managing Partner