Case Study: Carbyne achieves 60%+ faster 911 response with secure, low‑latency live video from Wowza Video

Carbyne Delivering the Future of 911 With Interactive Video

Carbyne, founded by Amir Elichai and Alex Dizengof, modernizes legacy 911 systems with its c‑Live platform to bring one‑click, mobile video and rich location/text data into emergency call centers. Facing aging on‑premises infrastructure, limited real‑time options, strict compliance needs, and the need to scale lifesaving information to medics, police, and hospitals—challenges amplified by COVID‑19—Carbyne set out to future‑proof emergency response.

c‑Live combines two‑way live video, dynamic location, and messaging in a cloud‑native platform and uses Wowza streaming technology (WebRTC low latency, encryption, authentication, and VOD) to deliver secure, sub‑500ms video from any device and record feeds for compliance. The solution has been deployed rapidly (for example, New Orleans), powered 60,000+ emergency video calls in 2019, reaches 250 million citizens and 400K+ calls per day, and has delivered over a 60% reduction in response and dispatch times while enabling telemedicine and better triage.

Carbyne

Alex Dizengof

Chief Technology Officer