Case Study: The Bank of Princeton strengthens culture and recognition with Workhuman

The Bank of Princeton boosts recognition with Workhuman and sees 40% lower first-year turnover risk

The Bank of Princeton, a community bank expanding across multiple states, faced the challenge of preserving its service-minded culture across a growing number of branches and employees. Their annual recognition program lacked timeliness. Partnering with Workhuman, they implemented the TBOP Rewards program using the vendor's Social Recognition platform to enable real-time, values-based appreciation.

Workhuman's solution provided a mobile-enabled platform for timely recognition, detailed reporting, and service milestones, turning gratitude into a shared language. Results included a strengthened culture, with 25.9% of awards highlighting community impact, and data showing new hires receiving an award in their first year were 40% less likely to leave. Workhuman helped make recognition a cultural cornerstone, improving visibility, performance feedback, and connection across the distributed workforce.

The Bank of Princeton