Case Study: Tennant Company achieves stronger culture and retention with Workhuman (Applause)

How Recognition Drives Culture & Retention

Tennant Company, a 150‑year leader in the cleaning industry with more than 4,000 employees across 20 countries, faced the challenge of connecting a dispersed workforce and ensuring fair, equitable recognition across different currencies and living costs while also celebrating daily contributions and service milestones.

Partnering with Workhuman, Tennant launched Applause — a Social Recognition program that provides personalized service awards, an interactive multilingual social feed, and integration with its Leading Edge nominations. The program has driven strong engagement: in 2023 it produced 15,000+ recognition moments, 3,000+ social congratulations, 500+ anniversary celebrations, and 78% of managers gave recognition, strengthening culture, connection, and retention.

Tennant

Dawn Heim

Senior Manager of Compensation and HR Technology