Case Study: Eaton achieves 2x lower turnover and 82% global participation with Workhuman's E-STAR recognition

Driving Retention With Recognition

Eaton, a 95,000-employee global power management company, faced a fragmented, regionally grown recognition program that couldn’t consistently serve its diverse, geographically dispersed workforce or drive engagement and retention. Leadership wanted a single, culturally relevant solution that reached employees without regular computer access and could demonstrate measurable ROI.

Eaton partnered with Workhuman to launch E-STAR, a global social recognition platform with executive sponsorship, stakeholder input, mobile support, 23 languages and tiered awards. Adoption was rapid—68% participation in six months and a sustained 82% annually—while survey data showed 79% feel more valued; employees who receive recognition are twice as likely to stay, and adding E-STAR data improved Eaton’s turnover-prediction accuracy by 10 points.

Eaton

Jennifer Sweda

Compensation Manager