Case Study: United Brokerage Packaging achieves automated payments, faster processing, and Level 3 savings with REPAY

Wholesaler/Distributor streamlines and automates payment processing for Acumatica

United Brokerage Packaging, a wholesale/distribution packaging supplier running Acumatica, faced a manual, duplicate-entry payments process that required entering every credit card transaction via an EMV terminal or web portal and then re-keying it into Acumatica. That workflow took about 20 minutes per transaction (over 20 transactions/day, roughly seven hours/day), risked PCI issues, and prevented them from reliably capturing Level 3 B2B rates. They selected REPAY (a certified solution on the Acumatica Marketplace) to solve these challenges.

REPAY implemented an integrated payments solution for Acumatica with a setup that took only a couple of hours and delivered benefits within a week. The integration automated transaction processing and tokenized card data, automatically passed Level 3 data, and reduced transaction time from ~20 minutes to 20–30 seconds. United Brokerage Packaging realized thousands in Level 3 savings, improved PCI compliance, retained a terminal for card-present transactions while eliminating double entry, and doubled receivables without adding staff.

United Brokerage Packaging

Russ Williams

VP of Operations