REPAY
11 Case Studies
A REPAY Case Study
Top Notch Distributors, a national distributor of architectural door hardware, faced an escalating AR challenge: roughly 1,500+ active customers and 50,000+ invoices a month meant manual outreach left many invoices severely past due and customers had to call in credit card payments. To solve this, Top Notch deployed REPAY solutions—using APS Payments (a REPAY company) and an integrated YayPay AR automation and customer portal—to streamline payments and communications.
REPAY’s APS Payments gateway combined with YayPay automated invoice emails, task workflows, and a self‑service portal (ACH and credit card) so customers could pay online and the credit team could act on exceptions and disputes. The result: double digital growth in online payments in the first 60 days, a 22% reduction in the over‑45‑day AR bucket in 90 days, 100% customer communication coverage (3x increase), and improved efficiency without adding headcount.
Tony Prudente
Controller