Case Study: Prep House achieves greater efficiency and faster customer service with Mobile Enterprise Systems

Prep House - Customer Case Study

Prep House, a specialty sauce manufacturer serving the retail and food service industries in Northern Ireland, was spending too much time on paper-based van sales and manual office administration. Drivers were tied up with paperwork instead of customers, while office staff had to re-key sales data into the accounts system, creating delays, extra cost, and inefficiency. Mobile Enterprise Systems helped them address these challenges with a route management and CRM solution.

Mobile Enterprise Systems implemented RouteMagic tailored to Prep House’s workflow, enabling sales reps to enter orders quickly and accurately, capture batch numbers on smartphones, and print customer invoices immediately. The result was smoother operations, reduced administrative time and cost, and the ability to serve more customers with the same number of staff, while also improving up-sell opportunities and customer service.

Prep House

Barry Fitzpatrick

Operations Manager