Case Study: Crowell & Moring achieves transformative firmwide AI adoption with Legora

Crowell & Moring drives 2 million+ Legora interactions in six months

The international law firm Crowell & Moring had a powerful pre-existing commitment to innovation, including their own proprietary AI platform, CrowellAI. Their challenge was to find a solution, specifically the Legora platform, that could build upon these internal capabilities and take their AI-powered client service to the next level.

Following a successful pilot program, Legora was integrated firmwide. The solution included comprehensive training and governance. The results were transformative, with over 90% of attorneys adopting Legora and nearly 70% using it weekly. Attorneys reported significant improvements in speed, quality, and strategic value for clients, leading to new service offerings and stronger client outcomes across various practices. Legora's implementation demonstrated a measurable positive impact on the firm's service delivery.

Crowell & Moring LLP